Freedom For All

Our Story

In 2005, City Hearts was founded with a mandate to fully restore those with a history of vulnerability and exploitation. We began with a single home to help women with life controlling issues and shortly after welcomed our first survivor of Modern Slavery.

The people we support are highly traumatised, some with children whose innocent years have been shattered. To hear their stories is beyond heartbreaking. It compels us to never stop caring and loving, and to develop what we do even further.

Today, thousands of survivors have been restored though the work of City Hearts, but we continue to expand our support across the United Kingdom and internationally.

Our values

Excellence

We carry an outstanding reputation developed through years of experience and a continual desire to progress.

Positivity

We are hope filled, believing all things are possible in the lives of those we care for.

Transparency

We are accountable to those we care for as well as our donors and our contract holders and do everything with the utmost integrity.

Persistence

We work continuously hard to develop solutions to help those we care for get the best outcomes.

Empowerment

We offer outstanding care that brings independence and lasting change for our clients.

Diversity

Our support for those we care for is not bound by race, gender or sexuality. We seek to provide the utmost care for every life equally.

THE LEADERSHIP TEAM

MEET SOME OF THE TALENTED AND DEDICATED PEOPLE BEHIND CITY HEARTS.
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ED NEWTON

Chief Executive Officer

With a background in law and after working for a number of charities, Ed joined City Hearts in 2012. He first worked as a safe house manager, before taking on a central role, managing finance, HR and operations, becoming CEO in 2017.

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LOUise ANDALA

Head of Services

Louise has worked at City Hearts since 2006 and has been involved in many developments over the years, including City Hearts welcoming our first trafficking victim and opening the first safe house. Louise has a MSc in Charity Resource Management and oversees all of our UK services in her current role.

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PHILL CLAYTON

Head of Development

Phill has been working with Victims of Human Trafficking and Modern Slavery for nine years. He set up one of the first male safe houses in the UK, and as Head of Development, Phill has pioneered a unique, UK wide recognised approach to longer-term survivor support through the Integration Support Programme.

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RACHAEL BIRD

Head of Finance

Rachael worked in Financial Services for seven years before joining City Hearts in 2012 and has progressed to become head of our finance department.

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AMY BOND

Head of Human Resources

Following her degree in Occupational Therapy, Amy joined in 2015 and has overseen anti-trafficking programmes, working with clients, staff and volunteers. In May 2018 she took over the role of Head of Human Resources, supporting 175 employees throughout the organisation.